Privacy Policy

At HdK Floral, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.hdkfloral.com, make a purchase, or interact with us in-store.

1. Information We Collect

We may collect personal information from you in a variety of ways, including when you:

Place an order (online, phone, or in-store)
Subscribe to our newsletter
Contact us via form, email, or phone
Enter a promotion or survey

Personal Information Collected May Include:

Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely via third-party providers)
Special instructions or messages for deliveries

2. How We Use Your Information

We use the information we collect to:

Fulfill your flower orders and deliver them to the correct recipient
Send order confirmations and shipping updates
Communicate with you about your order or customer service inquiries
Send occasional marketing emails (if you’ve opted in)
Improve our website and customer service

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data with:

Delivery partners (to fulfill your orders)
Payment processors (e.g., Stripe, PayPal)
Email service providers (for newsletters and promotions)
Legal authorities if required by law

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and provide personalized content. You can control cookie settings through your browser.

5. Data Security

We implement appropriate security measures to protect your personal data. However, no method of transmission over the Internet is 100% secure.

6. Your Choices

Email Opt-Out: You can unsubscribe from our marketing emails at any time.

8. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

HdK Floral
Email: info@hdkfloral.com
Phone: 780-988-8588
Address: 10008 6 Ave SW